Stuartwesselby Updated February 21, 2023
CRM, or Customer Relationship Management, is the practice of collecting, organising and using customer data to help you make better decisions about your business. It’s a way to organise customer…
Salesforce
you are expanding your business quickly and need a customer relationship management system that can grow with you, Salesforce is one of the best CRM
Monday CRM
Based on an open-source platform, Monday CRM software is designed to help businesses get a 360-degree view of their customers and sales processes.
Pipedrive
This best CRM software 2022 has all the basics: invoicing, time tracking and billing, sales pipeline management, and reporting capabilities.
HubSpot
This can be very helpful for a small business sales team because it allows them to stay organized in their efforts and track progress more easily.
Freshworks
Built-in cloud telephony will provide you with a wealth of information about your leads, including their overall score, recent activity, call logs, an
CRM, or Customer Relationship Management, is the practice of collecting, organising and using customer data to help you make better decisions about your business.
It’s a way to organise customer information to create better relationships with them over time.
CRMs are used by almost every industry out there because it helps businesses get more from their sales and marketing efforts by providing insight into who their customers are and what they need.
Moreover, companies use CRM systems for better project management.
A CRM program is a software tool that helps businesses manage customer relationships.
It’s like an electronic Rolodex but more efficient. If you have a small business and need to keep track of clients, prospects, and leads, it can be helpful to use a CRM system.
In this article, we’ll discuss what makes an ideal CRM system: how they work and how they differ. Then we’ll offer tips on finding the right program for your needs.
What is a CRM?
CRM stands for Customer Relationship Management, a software system that tracks and manages the interactions between a business and its customers.
A CRM can track information about your customers and their preferences in an organized way so that you can keep them happy and make more of them.
CRM software includes modules such as:
· Marketing campaigns
· Sales processes
· Marketing automation tools
Choosing the best CRM software is tricky because you can’t take any risk regarding customer relationships and project management.
That’s why we have a list of CRM solutions to help you. So, choose wisely!
Best Customer Relationship Management System ($25 per month).
Stuarts Take
Salesforce is a customer relationship management (CRM) platform that helps businesses manage customer interactions and data throughout the customer journey. Salesforce offers a suite of cloud-based applications, such as sales, service, marketing, commerce, and analytics, to manage customer interactions, sales, and customer service. It enables businesses to connect with customers, partners, and employees in new ways, using customer data to improve customer experience and drive growth.
9.8
Out of 10
| Best For | Interactions & Data |
| Price | Three Pricing Plans |
| Annual Discount | Yes |
| Promotion | Yes |
If you are expanding your business quickly and need a customer relationship management system that can grow with you, Salesforce is one of the best CRM software.
This is overkill for startups and other small businesses.
However, the company provides attractive CRM software implementations for smaller enterprises, and its training materials are among the best we’ve seen.
Compared to other CRM systems, Salesforce’s list of advanced features is far more extensive.
This best CRM software features comprehensive marketing automation, customer service available around the clock, and comprehensive account and customer management.
It gives detailed information on your clientele, such as their communications, purchase history, and critical contacts.
Salesforce CRM software is highly adaptable to fit your specific business processes.
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This best CRM software can be done with a set of point-and-click tools or programmed for greater specificity.
You may add personalized fields and tabs, email templates, improved reporting and dashboards, automatic task management, and more.
Since there aren’t many boundaries to work within, you have much more freedom to do what you want.
Salesforce may be too complex or feature-rich for certain smaller teams to use effectively because they only require some of the tools it provides. The complexity may be fine for large corporations, but it often is for smaller enterprises that aren’t actively expanding their operations.
Pricing:
Salesforce offers three pricing plans:
What I Like/Dislike | About Salesforce:
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Best for Powerful Customer Experience ($8 per month).
Stuarts Take
“Discover the power of Monday CRM! This cloud-based platform is designed to help businesses manage their customer relationships, sales, and operations in one place. With its intuitive interface, Monday CRM streamlines the sales process and helps teams close more deals, faster. Whether you’re just starting out or looking to scale your business, Monday CRM is the solution you’ve been looking for. Learn more now.”
9.8
Out of 10
| Best For | Cloud-Based CRM |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Yes |
Monday CRM software is a powerful customer experience platform that helps enterprises transform how they engage customers.
Based on an open-source platform, Monday CRM software is designed to help businesses get a 360-degree view of their customers and sales processes.
Monday CRM solutions help you connect with your customers and employees in real time.
Monday.com is a cloud-based CRM solution available as a subscription service. It’s available in multiple languages and can be used by companies of all sizes, from large corporations to small businesses.
Monday relationship management CRM software has a single-minded focus on the customer experience, which makes it unique in the CRM marketplace.
This focus means Monday delivers out-of-the-box functionality to help your team execute against their strategy and maximize outcomes.
If you want to expand your CRM’s functionality, the Monday.com Exchange is a great place to start.
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Here, users can purchase additional integrations that enhance their capabilities with other applications or services like Salesforce, Google Drive, or MailChimp. New apps are added regularly.
The most recent include a Slack integration for creating tasks from chat messages, user-friendly data entry forms for customer surveys, and extensions that provide new capabilities within existing modules.
Recipes simplify workflow automation and marketing automation with third-party apps without knowing how to code.
Pricing:
Monday CRM offers three pricing plans:
What I Like/Dislike | About Monday CRM:
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Best CRM System ($9 per month).
Stuarts Take
“Book Like A Boss” is a slogan or phrase often used in the context of productivity, organization, and time management. It suggests that one should be in control and effectively manage their schedule, appointments, and tasks like a boss, or someone in a position of authority. The phrase can be used as a reminder to prioritize, set goals, and make the most of one’s time.
9.7
Out of 10
| Best For | Cost Effective |
| Price | Very Good |
| Annual Discount | Yes |
| Promotion | Yes |
Book Like A Boss CRM system, often known as BLAB for short, enable you to relax while getting paid by assisting you in the creation of your very own booking page, even if you have zero technical knowledge.
A page may be created in little time by picking a name, establishing a timetable, adding content, and finally, establishing a payment system.
If you’re looking for a simple scheduler, website, or place to make payments, Book Like a Boss isn’t it.
It’s a combination of the above. It is ideal for sole proprietors who produce and sell valuable services but are typically too busy to think about the ins and outs of developing and maintaining a sizable website.
BLAB facilitates instant payments through popular services like PayPal, Stripe, and Square. BLAB does not take a percentage of your sales like that one person who claims they aren’t hungry but ends up eating all of your fries.
With this best CRM software, you can include all the information a client may want, including a detailed breakdown of your rates and services and a calendar showing when you’re available.
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User Experience:
The BLAB calendar will take care of everything for you by synchronizing with your other calendars (such as Google Calendar, iCal, Outlook, or Exchange). It will also send bookings back to those other calendars. By doing this, you won’t have to switch between apps.
Book Like A Boss is great for small businesses looking for a free CRM software that is easy-to-use for a scheduling solution, marketing automation, workflow automation, and sales forecasting.
It also provides basic CRM software functionality, such as contact management and email marketing features, at no extra cost!
Pricing:
Book Like A Boss offers three pricing plans:
What I Like/Dislike | About Book Like A Boss:
Likes:
Dislikes:
Best Customer Relationship Management System ($24 per month).
Stuarts Take
Pipedrive is a cloud-based sales management tool designed to help sales teams track deals and customer interactions and organize their sales pipeline. It offers features such as deal tracking, email integration, activity reminders, and reporting to increase productivity and close deals faster.
9.7
Out of 10
| Best For | Sales Management |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Yes |
Pipedrive is a customer relationship management system designed to increase business income.
The sales pipeline is designed to be evoked by the name and to drive sales statistics. With Pipedrive, you can keep tabs on every interaction you have had with each client, just like any good sales CRM.
You can use software to guarantee continuous happiness for your customers throughout their journey with your company.
This best crm software is equipped with tools for keeping track of leads and transactions. You can save time and effort by automating routine operations using the various available capabilities.
The visual nature of Pipedrive is one of its main selling points. This includes analytics and the tracking of the sales procedure and activities. It also has a mobile app that works with iOS and Android devices. Pipedrive’s user-friendliness is a strong point.
Pipedrive is a more expensive option, but it offers more tools than Book Like A Boss.
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User Experience:
This best CRM software 2022 has all the basics: invoicing, time tracking and billing, sales pipeline management, and reporting capabilities.
Pipedrive also includes extra features like automatic email reminders to follow up after phone calls or emails you or your team members send. You can even add notes to contacts to keep track of important information and events.
Overall, it is the best tool for customer relationships and project management.
Pricing:
Pipedrive offers three pricing plans:
What I Like/Dislike |s About Pipedrive:
Likes:
Dislikes:
Best Customer Relationship Management Software ($800 per month).
Stuard Take
HubSpot is an inbound marketing, sales, and service platform that helps companies attract visitors, convert leads, and close customers. It provides a suite of marketing, sales, and customer service tools, including email marketing, social media management, landing pages, and a CRM. HubSpot is designed to help businesses grow by streamlining processes, generating leads, and nurturing customer relationships.
9.7
Out of 10
| Best For | Well Known CRM |
| Price | Competitive |
| Annual Discount | Yes |
| Promotion | Yes |
Business organizations can use this customer relationship management software as a platform that can be used to organize, automate, and maintain detailed records of every interaction and activity that takes place within an organization.
HubSpot is the best CRM software if you’re looking to manage your entire marketing funnel, including CRM.
This can be very helpful for a small business sales team because it allows them to stay organized in their efforts and track progress more easily.
The downside of HubSpot is that it can be expensive, especially if you need it for all the different phases of your marketing funnel. If you want to spend less money or are looking for something cheaper, this may not be the software for you.
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Among the most powerful and feature-rich customer relationship management systems available is HubSpot.
This best CRM software gives you access to a comprehensive set of tools that you can use to increase the number of qualified potential leads you receive and to strengthen your relationships with the customers you already have.
HubSpot is the best CRM software for companies that want to manage their entire marketing funnel – from lead generation to sales follow-up – in one place! They also have an excellent free trial period, making testing their software easy on any budget.
Pricing:
HubSpot offers two pricing plans:
What I Like/Dislike | Pros/Cons About HubSpot:
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Best Deal Tracking and Managemen ($29 per month).
Stuarts Take
Freshworks is a cloud-based customer engagement software company that provides various business tools, including customer service, sales, marketing, and collaboration software. Its products aim to help companies streamline and automate various customer-facing processes, improve communication, and enhance the overall customer experience.
9.6
Out of 10
| Best For | Tools For Business |
| Price | Three Tier |
| Annual Discount | Yes |
| Promotion | Yes |
Compared to other CRM platforms, Freshsales by Freshworks stands out for its superior blend of in-built communication tools and artificial intelligence (AI)-powered sales assistant, allowing for more than just deal tracking and management.
Built-in cloud telephony will provide you with a wealth of information about your leads, including their overall score, recent activity, call logs, and more, which will help you close deals much more quickly.
Freshworks CRM is a good choice for small businesses. This customer relationship management software is easy to use, has a good mobile app, and it’s affordable.
Freshworks CRM is also easy to get started with and easy to set up.
And if you need help along the way, customer support is available. Your sales team will be able to streamline their efforts and close more deals in less time by integrating standard means of communication with an automated marketing funnel, giving them access to crucial data about their customers and insights generated by AI.
Freshworks does have a mobile app that makes it easy for you to manage your sales pipeline on the go! The only downside to Freshworks CRM is that it doesn’t offer any custom fields or data entry forms, which can be a problem if you need more advanced features.
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But other than that, it is an excellent solution for smaller companies who want easy management of their sales pipelines.
While the best part of this customer relationship management software is that it’s affordable, easy to start, and has great customer support.
The Enterprise package allows you to keep your current phone service while taking advantage of the features of the CRM platform, so you don’t have to switch providers unless you want to.
You can manage your sales from anywhere with the free mobile app with all subscription levels. Even though live chat, email, and phone support are included in the free edition of Freshworks, upgrading to the Pro plan is recommended for the most complete and satisfying experience.
Pricing:
Freshworks offers three pricing plans:
What I Like/Dislike | About Freshworks:
Likes:
Dislikes:
Best for Small Businesses or Startups ($12 per month).
Stuarts Take
Salesmate is a customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and deals. It provides contact management, lead management, deal tracking, and email integration features. Salesmate helps sales teams increase their productivity, improve customer engagement, and gain insights into their sales performance.
9.6
Out of 10
| Best For | Start Ups |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Yes |
Salesmate is a CRM software solution that runs in the cloud and is designed to simplify complicated sales procedures for new firms, especially those in the small to medium range.
Using Salesmate CRM, your company can better manage its sales funnel, reduce wasted time during the sales process, and attract and retain more clients.
However, if you need something more complex than just the basics of organizing contacts in one place, Salesmate may need help doing all that much for you. It might be more suitable for your business to choose one of the other options listed above instead – especially if your business needs something with more customizable options than what’s offered here!
Leads, prospects and customers’ information can all be integrated into Salesmate CRM, where it can be filtered, analyzed, and managed.
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It can automatically acquire, allocate, and nurture leads using web forms, emails, a live chat option, file import, and external lead sources.
Multi-channel drip campaigns, automated follow-ups, automated repetitive activities, lead scoring, and end-to-end customer journey automation are also beneficial features.
The bottom line is that Salesmate is a great option for small businesses or startups who need just the basics regarding CRM. It has an intuitive UI and many features that can help you manage your sales team more efficiently.
Pricing:
Salesmate offers four pricing plans:
What I Like/Dislike | About Salesmate:
Likes:
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Best for Track Leads in One Central Location ($49 per month).
Stuarts Take
Zoho CRM is a customer relationship management software that helps businesses manage sales, marketing, and support activities in one platform. It offers features such as lead and opportunity management, email integration, and reporting and analytics. Zoho CRM is suitable for small to medium-sized businesses and provides customization options to fit specific business requirements.
9.6
Out of 10
| Best For | Lead Tracking |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Yes |
Over 150,000 businesses in 180 countries use the award-winning Zoho CRM to improve lead conversion, foster stronger relationships with existing customers, and ultimately drive more revenue.
As a primary hub for all your marketing, sales, and client support operations, Zoho CRM allows you to streamline your procedures, policies, and personnel in one centralized location.
Zoho CRM is a famous cloud-based solution that’s simple to set up, easy to use, and offers small businesses a good option for managing customers.
It has all the features you would expect from a modern CRM: marketing automation, sales pipeline tracking, and lead scoring.
Zoho CRM software has plenty of integrations with other crm tools like email marketing platforms or accounting software so that you can easily pull customer data from your other systems into the system.
Using Zoho CRM, you can locate, engage, and follow up on new leads. This ensures that you will save time and resources on leads that are likely to materialize into paying customers.
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You will have help from Zoho CRM to ensure that all requirements are met while the procedures are carried out.
Through comprehensive analytics and reporting, Zoho CRM equips your company’s decision-makers with the information they need to respond swiftly and effectively to market shifts.
Your company’s customer information is safe within the Zoho CRM data centers, which employ cutting-edge digital and physical safeguards to prevent unauthorized access.
Pricing:
Zoho CRM offers three pricing plans:
What I Like/Dislike | About Zoho CRM:
Likes:
Dislikes:
Best Customer Relationship Management Software ($29 per month).
Stuarts Take
Salesflare is a CRM (Customer Relationship Management) software designed for small and medium-sized businesses. It automates the sales process, allowing users to manage leads, contacts, and deals in one platform.
Salesflare integrates with various communication and productivity tools, streamlining data entry and providing a unified view of customer interactions. It also includes email tracking, activity scheduling, and reporting. Salesflare aims to help businesses increase their sales efficiency and improve customer relationships.
9.6
Out of 10
| Best For | Sales Efficiency |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Yes |
Salesflare is a customer relationship management software that facilitates information gathering and process automation for B2B organizations through electronic communication between customers and suppliers.
Additionally, it provides CRM tools for email campaigns, email and website engagement tracking, and a mobile application.
It’s a great customer relationship management system for small enterprises and sole proprietors who focus on their clients and want something simple to use but with powerful job automation capabilities.
Salesflare is an all-in-one CRM solution for small businesses. It provides everything you require to manage your leads and sales while also providing CRM tools to help you create effective marketing campaigns and track their success.
Salesflare has a powerful calendar that is synced across devices so you can keep track of important dates or meetings.
Key Features:
User Experience:
The built-in email marketing tool lets you mass email your prospects or clients with personalized messages and schedule follow-up emails based on what people do when they respond to an email campaign.
It also features automatic tracking for leads: whenever someone contacts the company through any channel (phone calls, emails), Salesflare automatically adds them as a new lead in its database, saving time for the sales representatives already assigned this task manually in other CRMs before now!
Pricing:
Salesflare offers three pricing plans:
What I Like/Dislike | About Salesflare:
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Best for Quick and Painless Learning ($24 per month).
Stuarts Take
NetHunt is a cloud-based customer relationship management (CRM) software for small and medium-sized businesses. It provides a platform for managing contacts, deals, and tasks in a single, centralized location.
NetHunt offers email integration, data import/export, lead capture forms, and custom fields for tracking specific customer information. The software is intended to help businesses streamline their sales process, increase productivity, and improve overall customer satisfaction.
9.4
Out of 10
| Best For | Streamline Sales |
| Price | Good |
| Annual Discount | Yes |
| Promotion | Overall Web Hosting |
NetHunt CRM is a streamlined service used directly from Gmail to manage clients, generate leads, and close deals.
The intuitive navigational structure makes for quick and painless learning. It’s scalable, so users can add new features as they see fit. In addition, it is available at prices that are easy on the wallet and can be adapted to meet the requirements of companies operating in any sector.
NetHunt CRM is a good option for companies trying out a CRM before committing to one. It’s also ideal for businesses with a small budget and those who want the basic features of a CRM without any additional bells and whistles.
The NetHunt platform supports all kinds of sales tools, including email tracking, lead scoring, drip campaigns, and more—so if you’re looking for something simple but functional, this might be your best bet.
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